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Roofing advice
Hello world!
Published 3 August 2026. Written by the team at Optimum Roofing.
Common questions
The questions we get asked most
Straight answers about quotes, timescales, insurance and how we work.
Question not answered here?
Call and ask. You will get a straight answer from someone who does the work, not a script.
01992 245604Do you offer free roof quotes?
Yes. Every quote is free and comes with no obligation. We visit the property, get on the roof where it is safe to do so, and send you a written fixed price with a clear specification. There is no charge and no pressure to proceed.
How quickly can you come out to a roof leak?
We aim to attend active leaks within 24 to 48 hours across Epping, Loughton, Harlow, Brentwood and the surrounding area. If water is entering the property we make it safe first, then return to complete the permanent repair.
Are you insured?
Yes. Optimum Roofing carries £1M public liability insurance and all completed work is covered by an insurance backed guarantee. Certificates are available on request before work starts.
What areas do you cover?
We work within roughly 40 miles of Epping. That covers Epping, Theydon Bois, Loughton, Chigwell, Waltham Abbey, Nazeing, Roydon, Harlow, Ongar, Brentwood, Chelmsford, Bishops Stortford, Dunmow, Braintree, Saffron Walden, Royston, Cambridge, Broxbourne, Hoddesdon, Ware, Cheshunt, Enfield, Southgate, Harringay, Hackney, Waltham Forest, Woodford, Wanstead, Havering and Abridge.
Do I need scaffolding for my roof work?
For most work above single storey, yes. Working safely at height needs a proper platform and it protects your property as well as our team. Scaffold is always priced separately and clearly in your quote so nothing is hidden.
Should I repair my roof or replace it?
If the timbers are sound and the covering has life in it, repair is the sensible option and we will say so. Once you are replacing tiles every winter, or the battens and membrane have perished, a full replacement works out cheaper across ten years. We quote both so you can decide.
Do you take on small jobs?
Yes. We do everything from a single slipped tile through to full loft conversions. Small repairs are how most of our long term customers first meet us.
How long has Optimum Roofing been trading?
Optimum Roofing has been trading under its own name for 2 years, backed by 30 years of hands on roofing experience within the team.
Get a free written roof quote this week
Tell us what is happening with your roof. We will visit, inspect it properly, and send you a fixed price with no obligation.
